Cookie Policy
Last updated: 1 July 2025
This Cookie Policy explains how , operating the hotel-casino website (the "Site"), uses cookies and similar tracking technologies when you visit our Site. This policy should be read alongside our Privacy Policy, which sets out how we handle your personal information more broadly.
The Site is operated by , a company registered in Australia, with its registered legal address at . If you have any questions or concerns about how we use cookies, you may contact us at privacy@quietfieldmedia.com.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, smartphone, or other internet-enabled device) when you visit a website. They are widely used by website operators to make websites work, to improve efficiency, and to provide reporting information.
Cookies set by the website operator (in this case, ) are called first-party cookies. Cookies set by parties other than the website operator are called third-party cookies. Third-party cookies enable features or functionality provided by third parties to be incorporated into or displayed on a website, such as advertising, interactive content, and analytics tools.
Cookies can be either session cookies or persistent cookies:
- Session cookies are temporary cookies that expire and are automatically deleted from your device when you close your browser or end your session.
- Persistent cookies remain on your device for a set period of time (as specified in the cookie) or until you manually delete them.
In addition to cookies, we may also use similar technologies such as web beacons (also known as pixel tags or clear GIFs), local storage objects, and scripts for similar purposes. For ease of reference, all such technologies are referred to collectively as "cookies" throughout this policy.
2. Why Do We Use Cookies?
We use cookies and similar technologies to:
- Ensure our Site functions correctly and securely;
- Remember your preferences and settings;
- Keep you logged in to your account during your visit;
- Understand how visitors use our Site so we can improve it;
- Deliver relevant advertising and marketing content to you, both on and off our Site;
- Comply with legal and regulatory obligations, including responsible gambling requirements applicable in New South Wales and across Australia; and
- Protect the integrity of our hotel-casino operations and detect fraudulent or unauthorised activity.
3. Types of Cookies We Use
The cookies we use on the Site fall into the following categories:
3.1 Strictly Necessary (Essential) Cookies
These cookies are essential for our Site to function and cannot be switched off in our systems. They are usually set only in response to actions you take, such as setting your privacy preferences, logging in, filling in forms, or navigating between pages. Without these cookies, services you have asked for — such as accessing your account or completing a booking — cannot be provided.
Because these cookies are strictly necessary to deliver the Site to you, they do not require your consent under applicable Australian law. However, you may be able to block them through your browser settings; please note that doing so may affect the functionality of the Site.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| __cf_bm | Cloudflare | Used by Cloudflare to distinguish between humans and bots. This cookie helps manage incoming traffic from bots and supports Cloudflare's Bot Management product. | First-party (set by Cloudflare on behalf of the Site) | 30 minutes |
| _cfuvid | Cloudflare | Used by Cloudflare to track individual users, enabling rate-limiting rules to be applied on a per-user basis to protect the Site from abuse. | First-party (set by Cloudflare on behalf of the Site) | Session |
| cf_clearance | Cloudflare | Stores the proof that a user has successfully passed a Cloudflare security challenge (e.g. CAPTCHA). This prevents the user from being challenged again on the same Site. | First-party (set by Cloudflare on behalf of the Site) | 1 year |
| PHPSESSID / session_id | Maintains your session state across page requests, enabling you to stay logged in and navigate the Site securely. | First-party | Session | |
| cookie_consent | Stores your cookie consent preferences to ensure we only set cookies you have agreed to. | First-party | 12 months | |
| XSRF-TOKEN | Helps protect our Site against cross-site request forgery (CSRF) attacks by verifying that requests are made from our Site. | First-party | Session |
3.2 Performance and Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us understand which pages are the most and least popular, how visitors move around the Site, and whether users experience error messages. All information these cookies collect is aggregated and, where possible, anonymised.
We will only use these cookies where we have obtained your consent, unless applicable law permits us to do so on another lawful basis.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics (Google LLC) | Registers a unique ID that is used to generate statistical data on how you use our Site. This is the main Google Analytics cookie used to distinguish users. | Third-party | 2 years |
| _ga_[ID] | Google Analytics (Google LLC) | Used by Google Analytics 4 (GA4) to persist session state and track page views and events across your visit to our Site. | Third-party | 2 years |
| _gid | Google Analytics (Google LLC) | Registers a unique ID used to generate statistical data on how you use our Site. Distinguishes users and stores information about each visit. | Third-party | 24 hours |
| _gat / _gat_UA-[ID] | Google Analytics (Google LLC) | Used to throttle the request rate to Google Analytics, limiting the collection of data on high-traffic sites. | Third-party | 1 minute |
| _gac_[ID] | Google Analytics (Google LLC) | Contains campaign-related information. If you link your Google Analytics and Google Ads accounts, Google Ads conversion tags will read this cookie. | Third-party | 90 days |
Google Analytics is operated by Google LLC. For information on how Google processes data collected through these cookies, please refer to the Google Privacy Policy. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
3.3 Functional Cookies
These cookies enable the Site to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have incorporated into our pages. If you do not allow these cookies, some or all of these functions may not work correctly.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| lang | Remembers your language preference so the correct version of the Site is displayed on your next visit. | First-party | 12 months | |
| currency_pref | Stores your preferred currency for displaying room rates and other pricing on the Site. | First-party | 12 months | |
| recently_viewed | Records recently viewed rooms or offers so we can display them to you during your visit or on your return. | First-party | 30 days |
3.4 Targeting and Marketing Cookies
These cookies may be set through our Site by our advertising partners and social media platforms. They may be used by those companies to build a profile of your interests and show you relevant advertising on other sites. They do not directly store personal information but are based on uniquely identifying your browser and internet device.
We will only use these cookies where we have obtained your prior consent. If you do not allow these cookies, you will experience less targeted advertising, but you will still see some advertising on other websites and platforms.
Please note that our use of marketing cookies for gambling-related promotions complies with the Interactive Gambling Act 2001 (Cth), the Casino Control Act 1992 (NSW), and any applicable advertising codes issued by relevant Australian regulators.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Meta Platforms, Inc. (Facebook Pixel) | Used by Meta to deliver, measure, and improve the relevance of advertisements on Facebook and Instagram. Identifies browsers for the purpose of providing advertising and website analytics services. | Third-party | 90 days |
| _fbc | Meta Platforms, Inc. (Facebook Pixel) | Stores the last time you clicked on a Facebook or Instagram advertisement when visiting our Site. Used to measure ad effectiveness and for re-targeting purposes. | Third-party | 90 days |
| fr | Meta Platforms, Inc. | Contains a unique browser and user ID, used to deliver targeted advertising on Facebook and to measure the effectiveness of ads. | Third-party | 90 days |
| IDE | Google LLC (Google Ads / DoubleClick) | Used by Google's DoubleClick service to register and report actions on the Site after seeing or clicking one of Google's advertisements, for the purpose of measuring the effectiveness of an ad and presenting targeted ads. | Third-party | 13 months |
| _gcl_au | Google LLC (Google Ads) | Used by Google Ads to store and track conversions, enabling us to measure the effectiveness of our advertising campaigns. | Third-party | 90 days |
| ads/ga-audiences | Google LLC | Used by Google AdWords to re-engage visitors that are likely to convert based on your online behaviour across websites. | Third-party | Session |
| _tt_enable_cookie / _ttp | TikTok (ByteDance Ltd.) | Used by TikTok's Pixel to measure the effectiveness of advertising on TikTok and to build audience segments for retargeting purposes. | Third-party | 13 months |
| ScCbts / ScCbts2 / sc_at | Snap Inc. (Snapchat Pixel) | Used by Snapchat's Pixel to track conversions and build advertising audiences for campaigns run on the Snapchat platform. | Third-party | 13 months |
4. Cookie Consent
When you first visit our Site, you will be presented with a cookie consent banner that allows you to choose which categories of cookies you agree to. You are not required to accept any cookies other than strictly necessary cookies in order to use our Site.
Your consent applies to the following domains operated by in connection with the Site. By clicking "Accept All" on our cookie banner, you consent to the use of all cookie categories described in this policy. By clicking "Manage Preferences" or "Customise", you may accept or reject individual categories of cookies.
Your consent is recorded and stored so that you are not asked again on each visit. We will ask for your consent again if:
- A significant period of time has passed since your last consent (typically 12 months);
- You clear your browser cookies; or
- There is a material change to the cookies we use or the purposes for which we use them.
You may withdraw your consent at any time by updating your preferences through our Cookie Preference Centre (accessible via the "Cookie Settings" link in the footer of our Site) or by adjusting your browser settings as described in Section 5 below.
Please note that withdrawing consent does not affect the lawfulness of any processing carried out prior to your withdrawal.
5. How to Manage and Control Cookies
You have several options for managing cookies. Please note that restricting or blocking cookies may affect the functionality of our Site and your experience as a guest or member.
5.1 Cookie Preference Centre
You can update your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our Site. This allows you to selectively enable or disable non-essential cookie categories without affecting your ability to use the core features of the Site.
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings. The following links provide guidance on how to manage cookies in the most commonly used browsers:
For information about cookies on mobile devices and how to manage them, please refer to the help documentation for your mobile operating system (e.g. iOS Settings or Android Settings).
5.3 Opting Out of Third-Party Marketing and Analytics Cookies
In addition to our Cookie Preference Centre and browser controls, you may opt out of specific third-party cookies using the following tools:
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on.
- Google Ads / DoubleClick: Visit Google Ads Settings.
- Meta (Facebook & Instagram): Adjust your ad preferences via your Facebook Ad Preferences or the Meta Privacy Centre.
- TikTok: Visit TikTok's Privacy Policy for opt-out information.
- Snap (Snapchat): Visit Snapchat's Privacy Policy for opt-out information.
- Your Online Choices (ADAA): Australian users may also visit Your Online Choices to opt out of interest-based advertising from participating companies.
- Network Advertising Initiative (NAI): Visit the NAI Opt-Out Tool.
6. Cookies and Responsible Gambling
takes responsible gambling obligations seriously. Certain cookies used on our Site may be configured to limit the delivery of gambling-related promotional content to individuals who have self-excluded, opted out of marketing communications, or are otherwise ineligible to receive such material under applicable laws and regulations, including the Casino Control Act 1992 (NSW) and guidelines issued by Liquor & Gaming NSW.
If you have registered a self-exclusion request with us or with a relevant regulatory authority, please contact us at privacy@quietfieldmedia.com so we can ensure appropriate suppression lists and cookie configurations are applied to your account and browser profile.
7. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to be tracked. There is currently no universally agreed technical standard for how websites should respond to DNT signals. As a result, our Site does not currently alter its data collection and use practices in response to DNT signals from your browser. We encourage you to use our Cookie Preference Centre to exercise your choices regarding cookies.
8. Cross-Border Data Transfers
Some of the third-party cookie providers listed in this policy (including Google LLC and Meta Platforms, Inc.) are based outside of Australia, including in the United States of America. When these third parties collect information via cookies on our Site, your data may be transferred to and stored in countries outside Australia.
Where personal information is disclosed to overseas recipients through the use of cookies, we take reasonable steps to ensure that those recipients handle your information in a manner consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By consenting to non-essential cookies, you acknowledge that your information may be transferred overseas to the cookie providers listed in this policy.
For further information on how we handle cross-border data transfers, please refer to our Privacy Policy.
9. Children's Privacy
Our Site is intended for use by adults only. Under the Casino Control Act 1992 (NSW) and other applicable laws, access to casino services is restricted to persons aged 18 years and over. We do not knowingly use cookies to collect personal information from minors under the age of 18. If you believe that a minor has provided us with personal information through our Site, please contact us immediately at privacy@quietfieldmedia.com.
10. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, our business practices, or applicable laws and regulations. When we make material changes to this policy, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by displaying a notice on our Site or by seeking your renewed consent via our cookie banner.
We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies. Your continued use of the Site after any changes to this policy constitutes your acknowledgment of those changes.
11. Contact Us
If you have any questions, concerns, or complaints about this Cookie Policy or about how uses cookies and similar technologies, please contact our Privacy team using the details below:
- Legal Entity:
- Legal Address:
- Privacy Email: privacy@quietfieldmedia.com
If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au, or by calling 1300 363 992.
For privacy-related enquiries regarding casino operations specifically regulated under New South Wales law, you may also contact Liquor & Gaming NSW at www.liquorandgaming.nsw.gov.au.